Terms of service
These terms and conditions ("Terms") govern your use of this website and the purchase of products from Premier Catering Supplies (a trading name of Express Matting Services Ltd). By using this website or placing an order, you agree to these Terms. Please read them carefully. If you do not agree with them, please do not use this website.
About Us
This website is owned and operated by Express Matting Services Ltd, trading as Premier Catering Supplies. Our full business details are set out at the bottom of this page and in our Legal Notice.
Eligibility
You must be at least 18 years old and legally able to enter into a binding contract to place an order with us. By placing an order, you confirm that you meet these requirements and that the information you provide is accurate and complete.
Use of This Website
You agree to use this website only for lawful purposes. You must not use the website in any way that breaches applicable laws, is fraudulent, or could damage, disable, or impair the website or interfere with any other user's use of it. We reserve the right to restrict or withdraw access to the website, or to any part of it, at any time without notice.
Products and Pricing
We take care to describe and price our products accurately. Product images are for illustration only and actual products may vary slightly in appearance. All prices are shown in Pounds Sterling (GBP) and include VAT at the current UK rate of 20%. Shipping costs are added at checkout and are shown before you confirm your order.
We reserve the right to correct any errors in pricing or product information and to change prices, withdraw products from sale, or amend product specifications at any time. If we discover an error in the price of goods you have ordered, we will contact you to ask whether you wish to continue at the correct price or cancel the order.
Product Availability
All products are subject to availability. If a product you have ordered is unavailable after you place your order, we will contact you as soon as possible and offer an alternative or a full refund.
Orders and Contract
When you place an order, we will send you an order confirmation email acknowledging receipt. This confirmation does not constitute acceptance of your order. A binding contract is formed only when we dispatch your order. If we are unable to fulfil your order, we will contact you and provide a full refund. We reserve the right to refuse or cancel any order at our discretion, including where we suspect fraudulent activity.
Payment
Payment is taken at the time of order through our secure payment system. We accept the payment methods shown at checkout. You confirm that you are authorised to use the payment method you provide. Please see our Payment Policy for further details.
Delivery
We ship to the United Kingdom only. Delivery timeframes and costs are set out in our Shipping Policy. Delivery estimates are provided in good faith but are not guaranteed, and we are not liable for delays caused by circumstances outside our reasonable control.
Cancellations, Returns, and Refunds
Your rights to cancel, return items, and receive refunds are set out in our Order Cancellation Policy and our Return & Refund Policy. Nothing in these Terms affects your statutory rights as a consumer.
Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Express Matting Services Ltd or its content suppliers and is protected by applicable intellectual property laws. It may not be copied, reproduced, or distributed without our prior written permission.
Third-Party Links
This website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those websites and accept no responsibility for them or for any loss or damage arising from your use of them.
Limitation of Liability
We make every effort to ensure the information on this website is accurate and up to date, but we make no warranties regarding its completeness or accuracy. To the fullest extent permitted by law, we are not liable for any indirect or consequential loss arising from your use of this website or our products. Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, or for fraud. Your statutory rights as a consumer are not affected.
Events Outside Our Control
We are not liable for any failure or delay in performing our obligations where such failure or delay results from events beyond our reasonable control, including but not limited to strikes, transport disruption, adverse weather, or failure of suppliers or carriers.
Governing Law
These Terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to These Terms
We may update these Terms from time to time. The version published on this page at the time you place your order applies to your purchase. We recommend you review this page before each purchase.
Business Details
| Trading Name | Premier Catering Supplies |
| Company Name | Express Matting Services Ltd |
| Company Number | 07000887 |
| VAT Registration Number | GB987256073 |
| Registered Address | Unit 1B, Summit Works, Manchester Road, Burnley, Lancashire, BB11 5HG, United Kingdom |
| sales@premiercateringsupplies.co.uk | |
| Phone | +44 1282 270 017 |
| Support Hours | Monday to Friday, 08:30 – 17:00 (GMT) |
| Response Time | We aim to respond to all enquiries within one business day |